Falkland Islands Spirits Limited (“Falkland Islands Spirits”) reserves the right to revise these Terms and Conditions at any time by updating this posting on its website.

1. Company Information

  • Registered Name: Falkland Islands Spirits Limited
  • Incorporated in: Isle of Man
  • Registered Office: 2nd Floor, 54-62 Athol Street, Douglas, Isle of Man, IM1 1JD
  • Company Number: 021861 V
  • VAT Number: 005 5985 69
  • Licensed Premises: Unit 17D Tromode Estate, Douglas, Isle of Man, IM4 4RG
  • Designated Officials: John Hellowell and Carol Gregory

2. Age Restrictions

  • The website should only be used by individuals aged 18 or over, or under adult supervision.
  • Purchases of alcoholic products must be made by individuals aged 18 or older.
  • It is illegal in the Isle of Man and the UK for anyone under 18 to purchase or attempt to purchase alcohol.
  • By ordering, you confirm you are not under any alcohol purchase banning order.
  • Falkland Islands Spirits may cross-reference customer identities with any published banning lists and reserves the right to refuse service accordingly.
  • We may request proof of age before fulfilling an order. Deliveries will require a signature from someone 18+ with valid ID (passport, driving licence, or ID card).

3. Intellectual Property

  • All trademarks, logos, designs, images, audio/video, labels, and text on this website are owned or licensed by Falkland Islands Spirits Limited.
  • No part of the content may be copied, adapted, or commercially used without prior written consent.

4. Prices and Offers

  • Prices include Excise Duty and VAT.
  • Prices shown exclude postage and packaging unless otherwise specified.
  • Shipping costs will be shown at checkout or quoted for bulk/large orders.
  • All prices on the website are invitations to treat and not binding offers.
  • Prices may change without notice prior to dispatch.
  • Once an invoice is issued, the contract is considered formed.
  • You will receive confirmation of any price changes before dispatch.

5. Product Availability

  • All products are subject to availability.
  • If a product is unavailable, we will notify you and may offer an alternative or the option to cancel.

6. Order Processing

  • Order confirmation is only an acknowledgment of receipt.
  • A contract exists only once we send an invoice.
  • If a pricing or stock error occurs, we will contact you prior to dispatch.
  • Orders are generally processed within 3 business days.

7. Delivery

  • Products are shipped from our licensed warehouse at Unit 17D Tromode Estate.
  • Delivery instructions will state that the parcel must be signed for by someone aged 18+.
  • If your item is out of stock, we may offer a backorder or cancellation.
  • Customers must inspect goods upon delivery and notify us of any damage immediately.
  • We are not liable for delayed/non-delivery due to incorrect information.

8. Cancellations & Returns

  • Orders may be cancelled within 7 days of receipt.
  • Returned goods must be unopened, sealed, and in original condition.
  • You must return goods within 7 days of cancellation.
  • Return shipping is at the customer’s expense.
  • Refunds exclude postal charges, import duties, and taxes.
  • Falkland Islands Spirits is not liable for damage/loss during return transit.
  • Refunds will be issued within 28 days upon receiving returned goods.
  • Contact: [email protected]

9. Payment and Data Privacy

  • Payments are processed via a secure payment provider; we do not store card details.
  • We collect minimal personal data for order processing and newsletter distribution.
  • Your data will be handled in accordance with applicable Data Protection laws and our Privacy Policy.
  • We do not share your information with third parties unless required for order fulfilment.

10. Liability

  • Falkland Islands Spirits Limited accepts no liability for indirect, special, or consequential damages arising from website use.
  • We do not exclude liability for death or personal injury resulting from our negligence or fraud.
  • Use of this website is at your own risk.

11. External Links

  • Our website may contain links to third-party sites.
  • These sites are not under our control, and we accept no responsibility for their content.
  • Inclusion of links does not imply endorsement.

12. Legal and Jurisdiction

  • These Terms are governed by the laws of the Isle of Man.
  • All disputes are subject to the exclusive jurisdiction of the Isle of Man courts.
  • Falkland Islands Spirits may bring proceedings in your country of residence if necessary.

13. Communication

  • Email: [email protected]
  • Phone: (+44) 07624 425757
  • Postal Address: Unit 17D Tromode Estate, Douglas, Isle of Man, IM4 4RG
  • Notices by email are deemed received on the same or next business day, and 3 days after posting by first-class mail.

If you have any questions regarding these Terms and Conditions, please contact us using the details above.